Debt Management
Our consultants build risk analytic models for the entire customer journey to predict arrears probability and enable cost-efficient debt collection. Deployed in real time, these models inform optimal credit decisioning and debt collection resourcing by supplying information on:
- Payback probability
- Best channel optimization
- Operational cost-efficiency
Use our solutions to:
- Analyze behavioral and credit information
- Evaluate customer propensity for loan repayment by reviewing affordability and detecting fraud
- Reduce delinquency and increase operational cost efficiency
- Decrease defaulters/write-offs and arrears build-up
- Maximize customer interaction impact in debt collection
- Predict customer propensity to pay, default, self-cure, and write-off
- Score daily with our predictive models
Reduce costs by allocating communications resource according to predicted behaviors and operational constraints:
- Allocate communications investment proportionate to pay
- Automate triggers for SMS, letter, or phone call
- Maintain costs to operationally sustainable fixed amount
Solution Capabilities
- Automate your debt collection strategy
- Schedule daily batch scoring
- Control fixed costs
- Optimize debt collection and maximize recovery rate
- Deploy customer-centric collections strategies
- Automatically distribute cases to debt collectors
- Reduce costs by optimizing distribution of communication channels