Professional services for finance and banking
Overview
Scorecards
Debt management
Debt management
Our consultants build risk analysis models for the entire customer journey to predict arrears probability and enable cost-efficient debt collection.
Deployed in real time, these models inform optimal credit decisioning and resourcing of debt collection by supplying information on:
- Payback probability
- Best channel optimisation
- Operational cost-efficiency
Use our services to:
- Analyse behavioural and credit information
- Evaluate customer propensity for loan repayment by reviewing affordability and detecting fraud
- Reduce delinquency and increase operational cost efficiency
- Decrease defaulters/write-offs and reduce arrears build-up
- Maximise the impact of customer interactions in debt collection
- Predict customer propensity to pay, default, self-cure and write-off
- Score daily with our predictive models
Reduce costs by allocating communications resource according to predicted behaviours and operational constraints:
- Allocate communications investment proportionate to propensity to pay
- Automate triggers for SMS, letter or phone call
- Maintain costs to operationally sustainable fixed amount
Solution capabilities
- Predict who will pay, default, self-cure and write-off
- Automate your debt collection strategy
- Schedule daily batch scoring
- Control fixed costs
- Optimise debt-collection
- Maximise debt recovery rate
- Deploy customer-centric collections strategies
- Automatically distribute cases daily to debt collectors
- Reduce costs by optimising distribution of communication channels